Terms & Conditions

1. Orders & Payment

• All prices are in [USD] and exclude taxes, customs duties, and shipping fees.
• Orders are only confirmed after full payment is received and we send you an order confirmation email.
• We reserve the right to reject or cancel any order for any reason.
• Product prices and availability are subject to change without notice.

2. Shipping & Delivery

• Delivery times are estimates only and not guaranteed.
• We are not liable for delays caused by carriers, customs, or events beyond our control.
• Risk of loss passes to you once the package is handed to the shipping carrier.
• Import duties and taxes in your country are your responsibility.

3. Returns & Refunds

• We offer a [30]-day return policy for eligible items in unused, original condition with packaging.
• Return shipping cost:
  • Customer’s reason (change of mind, wrong size): you pay the return shipping fee.
  • Our fault (defective, wrong item): we cover the return shipping cost.
• Refunds will be processed to your original payment method within [10–15] business days after we receive and inspect the item.
• Custom products, digital goods, gift cards, and sale items are non-returnable.

4. Intellectual Property

• All content on this site (text, images, logos, designs) is owned by [Your Company Name] and protected by copyright laws.
• You may not copy, reproduce, or use our content for commercial purposes without written permission.

5. Disclaimers & Liability

• All products and the website are provided "as is". We do not guarantee uninterrupted service or error-free operation.
• To the fullest extent permitted by law, we are not liable for any indirect damages (lost profits, lost data, etc.). Our total liability shall not exceed the amount you paid for the order.

6. General

• We may update these terms at any time. Continued use of the site means you accept the updated terms.
• For questions, contact us at: PaxieBotSupport@paixikeji.cn

7. Company Information

• Shenzhen Paixi Technology Robot Co., Ltd.
• Room 202, Factory Building 4, Zone A, Xiangli Industrial Park, No. 1 Xiangli Road, Qinghua Community, Longhua Subdistrict, Longhua District, Shenzhen City
• Company number：91440300MA5HPAQY9R